Orders

Add products to your cart and place orders via our website.

You will be asked to provide a company name, billing information and shipping address. At checkout, you will be promoted with a payment option, but you do not need to pay at this stage.

Online orders are not binding. Once an order is placed, you will receive a confirmation email. We will confirm customisation options, production time and shipping costs for your order. Once you approve, we will issue an invoice. As products require customisation, we will request a deposit.

Shipping

We currently operate across Europe. If your destination is not supported, you will be informed at the checkout.

When you place an order, we will estimate shipping costs for you based on the availability of your items and the shipping address you choose. This price is approximate and might be adjusted before order confirmation.

Please also note that the shipping rates for most items are weight-based. This is not an optional set up and we are working on making the shipping free for you.

Returns 

Returns are currently not allowed as products are made in accordance to customer needs and specifications on a request basis.

More information regarding rules and regulations which govern how we operate can be found in Terms and Conditions.

If you have a problem with the order, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions.